[Solve 2021] How to fix Google Play Store Error Code 491

How to fix Google Play Store Error Code 491: Well, I suppose you must be trying to download or update an app from Google Play Store and unfortunately got a pop up with error code 491. If this is the case, then you shouldn’t worry at all. You are not alone. Thousands of Android users worldwide are getting error code 491 just now as you are reading this article. This clearly states how common Google Play Store error code 491 is.

A few days back, I was trying to update an app called Family Guy The Quest for Stuff, but suddenly pop up appeared and said:

“Family Guy The Quest for Stuff ” can’t be updated. Try again, and if the problem continues, get help troubleshooting, (Error Code: 491).

This error has nothing to do with the Google Play Store server. However, this can be easily fixed by implementing few easy steps. In the next section, we have given several methods to fix Google Play Store Error Code 491. You can opt for any method at your convenience.

Let’s not waste any time further and get started by implementing any of the methods given below. Follow every step carefully.

METHOD 1: RESTART YOUR ANDROID PHONE

Before going through any complex method, it is better to reboot your device and check if you can now download or update the app causing the error code 491 to pop up.

  • Just reboot your device.
  • Go to Google Play Store.
  • Try downloading/updating the app that was causing this error.
  • Check if you can download the app now.

METHOD 2: CLEAR CACHE AND DATA FOR GOOGLE PLAY STORE

Old cache has found to be one of the major causes for most of the Google Play Store related issues. So clearing the cache of Google Play Store and Google Play Services is certainly a good idea to eliminate Google Play Store Error Code 491.

Follow the steps given below to clear the Google Play Store cache:

  • Go to Settings.
  • Tap on Applications.
  • Scroll down and select Google Play Store.
  • Select Clear Data.
  • Now select Clear Cache.

 

Follow the steps given below to clear the Google Play Services cache:

  • Go to Settings.
  • Tap on Applications.
  • Scroll down and select Google Play Services.
  • Select Clear Data.
  • Now select Clear Cache.

 

After implementing the above steps, please check if the error code 491 persists.

METHOD 3: REMOVE GOOGLE ACCOUNT

Resetting your Google Account is another solution to fix Google Play Store Error Code 491. Follow the steps given below to reset your Google account:

  • Go to Settings.
  • Select Account and then tap on Google.
  • Select Account Preferences.
  • Tap on the Delete your Google Account option.
  • Now go back to Accounts and again add your Google Account.
  • Restart your device and check if the error persists.

METHOD 4: UNINSTALL UPDATES FOR GOOGLE PLAY APPS

Follow the steps given below to uninstall updates for Google Play Apps:

  • Go to Settings > Apps > Google Play Store.
  • Click on Uninstall Updates button at the bottom.
  • Restart your device.
  • Try downloading or updating the app that was causing error code 491.
  • Check if the error persists.

So these were the few methods to fix Google Play Store Error Code 491. I hope you liked this article on How to fix Google Play Store Error Code 491. Feel free to reach out to us via comments or contact us page in case of any concerns. We are always happy to help. Thanks.

Abdullah is the founder of WapTechs He is passionate about blogging and wants to share knowledge with others. His passion, dedication, and quick decision-making quality make him stand from others.

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